Legal Notice & Privacy Policy | Südsee-Camp
Preamble: Legally binding original texts in the German language at https://www.suedsee-camp.de/impressum-und-datenschutz
This site provides necessary information in English to fulfill the German general information obligations pursuant to Section 5 of the German Telemedia Act, information obligations and rights to information pursuant to Section 18 of the German Interstate Media Treaty and data protection information pursuant to Art. 13 GDPR.
- Address: Südsee-Camp 1, 29649 Wietzendorf, Germany.
- Contact via email: info(at)suedsee-camp.de.
- Phone: +49 (0)5196-980 116.
- Trade registry number at Amtsgericht Lüneburg: HRA 100926.
- VAT-ID-No. by § 27a UStG: DE116379529.
- Represented by (partners): Per Thiele, Jennifer Tegenthoff, Svenja Thiele-Naujok.
- Responsible for editorial content by §18 Abs. 2 MStV: Tabea Miersch, Südsee-Camp 1, 29649 Wietzendorf. info(at)suedsee-camp.de
- External data protection officer: Stefan Kleinermann, das-datenschutz-team.de.
- Bank details: Volksbank Lüneburger Heide, IBAN: DE59240603002490017603, BIC: GENODEF1NBU.
Online dispute resolution (consumer information pursuant to Section 36 of the Consumer Dispute Resolution Act)The European Commission provides an internet platform for online dispute resolution (OS platform): https://ec.europa.eu/consumers/odr. We, Südsee-Camp G. & P. Thiele OHG, are not obliged to participate in a dispute resolution procedure before a consumer arbitration board and do not currently participate in a voluntary procedure for alternative dispute resolution under the Consumer Dispute Resolution Act.
Liability for content
The content of our website has been created with the utmost care. However, we cannot accept any liability for the accuracy, completeness and topicality of the content. Furthermore, we accept no liability for damages caused by the use of the information provided on this website. As a service provider, we are responsible for our own content on these pages in accordance with general laws. According to the Digitale-Dienste-Gesetz (DDG), however, we are not obliged as a service provider to monitor transmitted or stored third-party information or to investigate circumstances that indicate illegal activity. Obligations to remove or block the use of information in accordance with general legislation remain unaffected by this. However, liability in this respect is only possible from the time of knowledge of a specific infringement. As soon as we become aware of such infringements, we will remove this content immediately.
Liability for links
Our website contains links to external third-party websites over whose content we have no influence. Therefore, we cannot accept any liability for this third-party content. The respective provider or operator of the pages is always responsible for the content of the linked pages. The linked pages were checked for possible legal violations at the time of linking. Illegal contents were not recognisable at the time of linking. However, permanent monitoring of the content of the linked pages is not reasonable without concrete evidence of an infringement. If we become aware of any legal infringements, we will remove such links immediately. If you are of the opinion that the linked external pages violate applicable law or otherwise contain inappropriate content, please let us know.
Realisation:
This website was realised with the licence-free content management system TYPO3. The content management system was extended and customised by developing our own modules and extensions. Concept, web design and technical realisation by the digital agency wendweb from Hanove
Copyright
© Südsee-Camp G. & P. Thiele OHG
The content and works created by us on these pages are subject to German copyright law. The reproduction, editing, distribution and any kind of utilisation of these works - even in extracts - require the prior written consent of the respective author or creator. Downloads and copies of this site are only permitted for private, non-commercial use. Insofar as the content on this site was not created by the operator, the copyrights of third parties are respected. In particular, third-party content is labelled as such. We use image material from stock platforms such as: AdobeStock, Fotolia, Pixabay, Shutterstock, Vecteezy.
Our Südsee-Camp image film is from Mad Apes Filmproduktion GbR (Maximilian Fröhlich MF Films & Jendrik Hillebrecht & Jan Ole Oldach). The photographers who worked for us include Mario Piera (2023: shots of South Sea caravans), Markus Tiemann (2023: Interior shots of cottages, chalets & Piratennest as well as aerial shots & camping impressions) as well as Melanie Block (2016: interior shots of Birgit Prill's home staging) and Toma Babovic (2012: shots of Südsee-Camp). We would like to thank all other photographers, guests and companies for providing image and video material. Should you nevertheless become aware of a copyright infringement, please inform us accordingly. If we become aware of any infringements, we will remove such content immediately or remedy the infringement by appropriate means.
All material on this site, including graphics and text, is the property of the company and may not be used or republished without authorisation.
Data protection / Privacy policy
In accordance with the requirements of the General Data Protection Regulation (GDPR), we inform you here about the processing of your personal data and about your rights when using our website.
I. The controller responsible for data processing within the meaning of Art. 4 No. 7 GDPR is
1. responsible body:
Südsee-Camp Gottfried & Per Thiele OHG
Südsee-Camp 1
29649 Wietzendorf
Phone: (05196) 980-116
Fax: (05196) 980-299
E-mail: info@suedsee-camp.de
Managing Director:
Mr Per Thiele
Mrs Jennifer Tegenthoff
Mrs Svenja Thiele-Naujok
2. data protection officer
If you have any questions about data protection, please contact us.
Kleinermann & Sohn GmbH
Mr Stefan Kleinermann
Max-Planck-Str. 9
52499 Baesweiler
Phone: (02401) 6054-0
E-mail: dsb@das-datenschutz-team.de
II Scope and purpose of data processing
1. access to our website
When our website is accessed, personal data about access to our web server is automatically collected and processed (so-called server log files). The access data includes the name of the website accessed, file, date and time of access, amount of data transferred, notification of successful access, browser type and version, the user's operating system, referrer URL (the previously visited page), IP address and the requesting provider. We store the log file information for security reasons (e.g. to recognise attacks on our website or to clarify acts of abuse or fraud) and to diagnose errors.
The legal basis for the processing is our legitimate interest within the meaning of Art. 6 para. 1 lit. f. GDPR. GDPR and lies in ensuring IT security and guaranteeing the provision of our website.
The data is deleted as soon as it is no longer required to fulfil the purpose for which it was collected. In the case of the collection of data for the provision of the website, this is usually the case within 7 days. Data whose further retention is required for evidentiary purposes is exempt from erasure until the respective incident has been finally clarified.
Recipients of the personal data are our hosting provider / external service providers for technical support within the scope of order processing, as well as internal departments within the scope of providing our website.
2. booking enquiry / booking form
If you make an online booking via our website - including booking a (holiday) voucher - this is done via the online reservation system of CompuSoft A/S, Anderupvej 16, 5270 Odense, Denmark, whose provider is our contractual partner. All the relevant forms and information for a booking are clearly displayed on one page. The following data is collected and transmitted to us in encrypted form:
- Personal master data: Title, surname, first name, address, country, date of birth of all travellers, if applicable
- Communication data: Telephone, e-mail
- Contract billing and payment data including bank/credit card details
- Booking data
- Vehicle licence plate number, if applicable
The legal basis for data processing is Art. 6 para. 1 lit. b GDPR (fulfilment of a contract or initiation of a contract). The provider CompuSoft A/S processes this data in accordance with our instructions within the meaning of Art. 28 GDPR as a so-called processor. Your data will be deleted after processing has been completed, unless longer storage is required for reasons of verifiability, customer service or statutory retention periods.
2.1 Data transfer
In order to process payments, we pass on your payment data to the credit institution commissioned with the payment. This is done on the basis of Art. 6 para. 1 lit. b GDPR. Your data will not be passed on to other third parties.
If you take out travel cancellation insurance via our booking form, we will transfer your data to the provider. This is done on the basis of Art. 6 para. 1 lit. b GDPR.
If you book an excursion (day trip / excursions), we will transfer your data to the organiser. This is done on the basis of Art. 6 para. 1 lit. b GDPR.
2.1.1 External payment service providers
We use external payment service providers whose platforms you can use to make payment transactions:
Mastercard / maestro: payment services; service provider: Mastercard Europe SA, Chaussée de Tervuren 198A, B-1410 Waterloo, Belgium;
Privacy Policy: www.mastercard.de/de-de/datenschutz.html
Visa: Payment services; Service provider: Visa Europe Services Inc, London Branch, 1 Sheldon Square, London W2 6TT, UK;
Privacy Policy: www.visa.de/nutzungsbedingungen/visa-privacy-center.html.
PayPal: Payment services and solutions (e.g. PayPal, PayPal Plus, Braintree); Service provider: PayPal (Europe) S.à r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg;
Privacy Policy: www.paypal.com/de/webapps/mpp/ua/privacy-full.
Payment service provider for credit card payments:
NETS Denmark A/S, Klausdalsbrovej 601, 2750 Ballerup Privacy Policy: www.nets.eu/gdpr/pages/privacy-notice-for-nets.aspx.
Responsible for Germany: Concardis GmbH, Helfmann-Park 7, 65760 Eschborn, Germany; Privacy Policy: www.concardis.com/datenschutz.
3. cookies
We use cookies on our website to make our website more user-friendly, effective and secure overall, e.g. to speed up navigation on our website. We also use cookies to analyse access to our website and to personalise content and advertisements.
In accordance with the law, we can store cookies on your device if they are absolutely necessary for the operation of our website. For all other cookie types, we require your consent, which you can give us via our cookie banner when you visit our website.
We use different types of cookies. Some cookies are placed by third parties that appear on our pages. You can change or withdraw your consent at any time via the cookie banner on our website.
The legal basis for the processing of personal data using technically necessary cookies is Art. 6 para. 1 lit. f GDPR. The legal basis for the processing of personal data using cookies for tracking/analysis purposes is, if you have given your consent, Art. 6 para. 1 lit. a GDPR in conjunction with § 25 para. 1 TDDDG.
Below you will find an overview of the cookies used, the provider of the cookie as well as the purpose and storage period: to the cookie overview.
4. newsletter
After you have expressly subscribed to our newsletter, you will regularly receive interesting offers by e-mail. When you register for our newsletter, we store the first name you enter (for personalised salutation), your surname (if specified) and your IP address, as well as the date and time of your registration. This is in case a third party misuses your e-mail address and subscribes to our newsletter without your knowledge. We do not collect any other data. The data collected in this way is used exclusively for the subscription to our newsletter. It will not be passed on to third parties.
You can cancel your subscription to our newsletter at any time. Details on this can be found in the confirmation email and in each individual newsletter. Your consent is obtained for the processing of the data as part of the registration process and reference is made to this privacy policy. The legal basis for the processing of data after registration for the newsletter by the user is Art. 6 para. 1 lit. a GDPR if the user has given consent. The legal basis for sending the newsletter following a prior booking for a stay at Südsee-Camp is Section 7 (3) UWG. The data will be deleted as soon as it is no longer required to fulfil the purpose for which it was collected. Your e-mail address will therefore be stored for as long as your subscription to the newsletter is active.
4.1 Data transfer for newsletter dispatch
We use the ‘Brevo’ service (formerly ‘SendinBlue’) to send our newsletter. The provider in Germany is SendinBlue GmbH, Köpenicker Str. 126, 10179 Berlin. With the help of this service, we can organise and analyse our newsletter distribution. When analysing, we can evaluate how many recipients have opened the newsletter and how often which link in the newsletter was clicked on. The links in the newsletter are so-called ‘tracking links’ with which the clicks are counted.
If you do not wish to be analysed by ‘Brevo’, please unsubscribe from the newsletter. We provide a link for this purpose in every newsletter message. Furthermore, you can revoke your consent to receive the newsletter at any time with effect for the future by sending an email to info@suedsee-camp.de.
The data you enter when registering for our newsletter will be stored on Brevo servers in Germany.
You can find more details in the data protection regulations of ‘Brevo’: www.brevo.com/de/newsletter-software/.
We have concluded a corresponding order processing contract with the provider ‘Brevo’ (SendinBlue) within the meaning of Art. 28 GDPR.
5. competitions
From time to time, we offer you the opportunity to take part in competitions on our website. If you take part in one of our competitions, the data you enter when participating will be processed without your further consent exclusively for the purpose of organising and running the respective competition, checking eligibility and determining and notifying the winner(s). We may collect and process additional data, e.g. your postal address, for the purpose of sending and delivering prizes. In individual cases, a telephone number must also be provided if it is necessary to contact you at short notice in order to send and deliver prizes. The legal basis for the processing procedure is your consent in accordance with Art. 6 para. 1 lit. a GDPR.
You can revoke your consent to the processing of data for participation in our competitions at any time with effect for the future in accordance with Art. 7 para. 3 GDPR. All you have to do is inform us of your cancellation. Once the competition has ended, your data processed as part of the competition will be deleted within 14 days.
5.1 Data transfer in the context of competitions
As part of the processing of the competition, we will pass on your data to the transport/shipping company commissioned to deliver the goods or to a financial service provider, insofar as the transfer is necessary for the delivery or payment of your prize. If your data is published in the event of a win, you will be informed of this as part of the declaration of consent.
6 Satisfaction surveys / evaluation
You have the opportunity to rate us as part of a satisfaction survey for the purpose of improving our services, quality assurance and product enhancement. Participation in the survey is voluntary.
We process your personal data in accordance with the provisions of the General Data Protection Regulation (GDPR) and the Federal Data Protection Act (BDSG) within the scope of your consent through voluntary participation in the satisfaction survey (Art. 6 para. 1 a GDPR).
We store the questions and answers from the survey. The anonymous survey results are analysed and processed internally by the Marketing department. In addition, the results are evaluated and analysed exclusively by employees of the ‘Südsee-Camp’.
Your answers will be completely anonymised and deleted as soon as we have completed the evaluation and there are no reasons that justify longer storage.
To conduct the survey, we use ‘LimeSurvey’, a tool that is hosted on our web server. When participating in a survey, the following personal data may be processed
- First name and surname
- email address
- IP address of the participating end device
- Answers to the survey.
The data required for technical operation and log files are collected and processed to ensure the technical security of the systems to protect the legitimate interests of the ‘Südsee-Camp’ in accordance with Art. 6 para. 1 lit. f. GDPR. GDPR are collected and processed. The data is required for the online execution of the surveys and the secure operation of the system and will only be used for the purposes stated in each case.
In addition to the survey form, the following data may be collected
- Browser cookies (e.g. to exclude repeated participation)
- Date stamps
- Timestamps for processing a survey page
Log data is also processed. When you access the survey system, your browser transmits data from your accessing device to the system, as it does every time you access a website. The following data is stored in secure log files for the purpose of technical operation, detecting errors and rectifying them:
- Website/address accessed
- Date and time of access
- IP address of the user
- HTTP status code
- Amount of data retrieved
- Browser type and version / operating system used
Only the system administrators have access to this log data.
The log data is not compared with other data sets or passed on to third parties.
Any consent given to the processing of personal data can be revoked at any time. The legality of the processing on the basis of the consent until the revocation remains unaffected. If you wish to exercise your right to object, simply send an email to info@suedsee-camp.de.
7. digital guest directory
We offer a ‘digital guest directory’ to provide our Südsee-Camp guests with information and services. The solution ‘Mister Digigast’ is provided by the provider Mister Digigast GmbH, Dresdner Straße 46/24, 1200 Vienna, Austria and can be used online and optionally also as a web app. We have concluded an order processing contract with the provider within the meaning of Art. 28 GDPR.
The digital guest directory gives you the opportunity to find out all the important information, including directions, offers, excursion tips, events and recommendations for your stay with us.
The guest directory can be used without user registration. You can also send us enquiries or make certain bookings at any time. We need your personal data (email address, telephone number, first and last name, room number) to process your enquiry/booking. The legal basis for this is Art. 6 para. 1 lit. b GDPR and serves the fulfilment of a contract or the implementation of pre-contractual measures.
For the use of various functions and services, a system-side transmission of data is necessary. Data is transmitted to the provider's servers. Cookies are set on the guest directory pages by the provider Mister Digigast GmbH, for the use of which your consent is obtained. Information on these cookies can be found on the guest directory pages.
The guest directory pages are subject to TLS encryption in order to protect the confidentiality of data. The provider's data protection information is available at mobile.mister-digigast.at/datenschutz
8. contact option
You have the option of contacting us by telephone, email and/or via a contact form. In this case, the information you provide will be stored for the purpose of processing your contact. The legal basis for the processing of your personal data is Art. 6 para. 1 lit. f GDPR. If the contact is aimed at the conclusion of a contract, the additional legal basis is Art. 6 para. 1 lit. b GDPR. When you contact us, your personal data may be forwarded internally to the relevant department for processing. Your data will not be passed on to third parties. The data will be deleted as soon as it is no longer required to fulfil the purpose for which it was collected and there are no legal retention periods to the contrary.
9. publication of job adverts
You have the opportunity to apply for job advertisements offered by our company. Clicking on the ‘Jobs’ menu item will take you to the jobs offered in our group of companies. If you apply for a job advert by email or post, your application data will be collected and processed electronically for the purpose of handling the application process. Only the employees or department heads involved in the application process have access to the application data. If your application is followed by the conclusion of an employment contract, your submitted data may be stored by us in your personnel file for the purpose of the usual organisational and administrative process in compliance with the relevant legal regulations. Pursuant to Section 26 (1) sentence 1 BDSG in conjunction with Art. Art. 88 para. 1 GDPR allows the collection of data required for the establishment of the employment relationship. If you voluntarily provide us with information about yourself that goes beyond what is necessary, this is done on the basis of consent in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR. As part of the processing, your data may be transferred to persons within our company, as well as service providers who are contractually bound and obliged to maintain confidentiality and who perform partial tasks of data processing.
If an application is rejected, we will delete the data transmitted to us four months after notification of the rejection. However, the data will not be deleted if the data requires longer storage of up to six months or until the conclusion of legal proceedings due to legal provisions, e.g. due to the burden of proof under the AGG.
You can find our ‘Data protection information for applicants’ here.
10 Use of website plugins / third-party providers / analysis and tracking technologies
10.1 Consent with ‘Cookiebot’To obtain and document your consent to the storage of cookies requiring consent, we use the consent technology of ‘Cookiebot’ from the provider Cybot A/S, Havnegade 39, 1058 Copenhagen, Denmark.
After you have accessed our website, a connection is established to the ‘Cookiebot’ servers in order to obtain your consent and other declarations regarding the use of cookies. A cookie is then stored in the browser of your end device in which the consents you have given or the revocation of these consents are stored. The data collected in this way will be stored until you ask us to delete it, delete the ‘Cookiebot’ cookie yourself or the purpose for data storage no longer applies. Mandatory statutory retention obligations remain unaffected.
The data processing is carried out to fulfil our legal obligation on the basis of Art. 6 para. 1 lit. c GDPR in conjunction with. § 25 TDDDG.
10.2 Linking to social media pages
We have linked social media logos from Facebook / Instagram / Twitter (hereinafter referred to as ‘providers’) on our website, which redirect to our profiles stored with the respective providers and are intended to enable you to follow us there.
- Facebook is a service of Meta Platforms, Inc., 1601 Willow Road
Menlo Park, California 94025, USA. In the EU, this service is in turn operated by Meta Platforms Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland, hereinafter both referred to as ‘Facebook’.
You can access and view Facebook's privacy policy at www.facebook.com/about/privacy
- Instagram is a service of Meta Platforms, Inc, 1601 Willow Road
Menlo Park, California 94025, USA. In the EU, this service is operated by Meta Platforms Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland.
You can access and view Instagram's privacy policy at privacycenter.instagram.com/policy/
- Twitter / X is a service of Twitter International Unlimited Company, One Cumberland Place, Fenian Street, Dublin 2, D02 AX07, Ireland.
You can access and view Twitter's privacy policy at twitter.com/de/privacy
For data protection reasons, we have only implemented a link to our respective profiles with the providers. This means that no data about you is transferred to the providers unless you click on the respective social media logo. However, as soon as you click on the link we have set to our respective profile, you will be redirected to the provider's website, which will result in data being transferred to the respective provider. We have no influence on this, possibly personal, data transfer and data collection to/from the providers. We also have no knowledge of the individual purposes of this data processing or its scope and storage duration. We also do not know whether the providers carry out deletions, generate or allocate profiles or set anonymisations and this is also not within our sphere of influence.
If you are logged in to one of the aforementioned providers at the same time as clicking on the respective link implemented on our website, the data collected by the provider when you access their website will be directly assigned to your profile there.
The processing of users' personal data is based on our legitimate interests in effective user information and communication with users in accordance with Art. 6 para. 1 lit. f GDPR. If users are asked by the respective providers to consent to data processing (i.e. to give their consent, e.g. by ticking a checkbox or confirming a button), the legal basis for processing is Art. 6 para. 1 lit. a GDPR in conjunction with Art. 7 GDPR. Art. 7 GDPR.
For a detailed description of the respective forms of processing and the possibilities of objection (opt-out), please refer to the data protection declarations and information provided by the operators of the respective networks. In the case of requests for information and the assertion of data subject rights, we would also like to point out that these can be asserted with the respective provider, as they have access to the user's data and can take appropriate measures and provide information.
10.3 Google Analytics 4
If you have given us your consent via our cookie banner, we use ‘Google Analytics 4’ on this website, a web analytics service provided by Google LLC. The controller for users in the EU/EEA and Switzerland is Google Ireland Limited, Google Building Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland (‘Google’).
Google Analytics uses cookies that enable your use of our website to be analysed. With ‘Google Analytics 4’, the anonymisation of IP addresses is activated by default. Due to IP anonymisation, your IP address will be shortened by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and truncated there. According to Google, the IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data.
During your website visit, your user behaviour is recorded in the form of ‘events’. Events can be
- Page views
- Start of the session
- Pages visited on our website
- Your ‘click path’ (interaction with our website)
- Scrolls (whenever a user scrolls to the end of the page (90%))
- Clicks on external links
- Internal search queries
- Interaction with videos
- file downloads
- Ads viewed / clicked on
- language setting
- Your approximate location (region)
- Date and time of the visit
- Your IP address (in truncated form)
- Technical information about your browser and the end devices you use (e.g. language setting, screen resolution)
- Your internet provider
- the referrer URL (via which website/advertising medium you came to this website)
Google will use this information on our behalf to analyse your pseudonymous use of our website and to compile reports on website activity. The reports provided by Google Analytics are used to analyse the performance of our website and the success of our marketing campaigns. We have concluded a data protection contract (order processing contract) with the provider within the meaning of Art. 28 GDPR. We would like to point out that the EU Commission adopted an adequacy decision for the USA on 10 July 2023 (Art. 45 GDPR). Google LLC is certified under the new EU-US Privacy Framework. Since Google servers are distributed worldwide and a transfer to other third countries (e.g. Singapore) cannot be completely ruled out, we have also concluded the EU standard contractual clauses with the provider.
The data sent by us and linked to cookies is automatically deleted after 14 months. The maximum lifespan of Google Analytics cookies is 2 years. Data whose retention period has been reached is automatically deleted once a month.
The legal basis for this data processing is your consent in accordance with Art. 6 para. 1 lit. a GDPR and § 25 para. 1 TDDDG.
You can revoke your consent at any time with effect for the future by accessing the cookie settings in our cookie banner (consent tool) and changing your selection there. This does not affect the lawfulness of the processing carried out on the basis of the consent until revocation.
You can find more information on the terms of use of Google Analytics and data protection at Google at
marketingplatform.google.com/about/analytics/terms/de/ and at policies.google.com.
10.4 Google Ads
If you have given us your consent via our cookie banner, we use ‘Google Ads’, an online advertising programme of Google Ireland Limited, Google Building Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland (‘Google’).
‘Google Ads’ enables us to display adverts in the Google search engine or on third-party websites when the user enters certain search terms in Google (so-called keyword targeting). Furthermore, targeted adverts can be displayed based on the user data available at Google (e.g. location data and interests) (so-called target group targeting). As a website operator, we can evaluate this data quantitatively by analysing, for example, which search terms led to the display of our advertisements and how many advertisements led to corresponding clicks.
This service is used on the basis of your consent via our cookie banner (consent tool) in accordance with Art. 6 para. 1 lit. a GDPR and § 25 para. 1 TDDDG. You can revoke your consent at any time with effect for the future by accessing the cookie settings in our cookie banner (consent tool) and changing your selection there. This does not affect the lawfulness of the processing carried out on the basis of the consent until revocation.
We have concluded a data protection contract (order processing contract) within the meaning of Art. 28 GDPR with the provider. We would like to point out that the EU Commission adopted an adequacy decision for the USA on 10 July 2023 (Art. 45 GDPR). Google LLC is certified under the new EU-US Privacy Framework. Since Google servers are distributed worldwide and a transfer to other third countries (e.g. Singapore) cannot be completely ruled out, we have also concluded the EU standard contractual clauses with the provider.
Details can be found at policies.google.com/privacy/frameworks and privacy.google.com/businesses/controllerterms/mccs/.
10.5 Google Remarketing
In order to measure and thus improve our advertising measures, we use the remarketing technology of Google Ireland Limited, Google Building Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland (‘Google’), provided you have given us your consent to do so via our cookie banner. This technology allows users who have already visited our websites and online services and are interested in the offer to be addressed again through targeted advertising on the pages of the Google Partner Network.
The adverts are displayed using cookies. With the help of text files, user behaviour when visiting the website can be analysed and then used for targeted product recommendations and interest-based advertising.
This service is used on the basis of your consent via our cookie banner (consent tool) in accordance with Art. 6 para. 1 lit. a GDPR and § 25 para. 1 TDDDG. You can revoke your consent at any time with effect for the future by accessing the cookie settings in our cookie banner (consent tool) and changing your selection there. This does not affect the lawfulness of the processing carried out on the basis of the consent until revocation.
We have concluded a data protection contract (order processing contract) within the meaning of Art. 28 GDPR with the provider. We would like to point out that the EU Commission adopted an adequacy decision for the USA on 10 July 2023 (Art. 45 GDPR). Google LLC is certified under the new EU-US Privacy Framework. Since Google servers are distributed worldwide and a transfer to other third countries (e.g. Singapore) cannot be completely ruled out, we have also concluded the EU standard contractual clauses with the provider.
This list contains data that is collected by or through the use of this service:
- Your web request
- your IP address
- the browser type
- the browser language
- the date and time of your request
- one or more cookies that may uniquely identify your browser
You can find the data protection provisions of ‘Google’ at policies.google.com
10.6 DoubleClick by Google
If you have given us your consent via our cookie banner, we use the online marketing tool ‘DoubleClick’ from the provider Google Ireland Limited, Google Building Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland (‘Google’) on our website.
For this purpose, a cookie is set by the provider ‘Google’ in order to place adverts that are relevant to users, to improve reports on campaign performance or to prevent a user from seeing the same adverts more than once. Google uses a cookie ID to record which adverts are displayed in which browser and can thus prevent them from being displayed more than once. Furthermore, ‘DoubleClick’ can use cookie IDs to record so-called ‘conversions’ that are related to ad requests. This is the case, for example, when a user sees a ‘DoubleClick’ advert and later visits the advertiser's website with the same browser and makes a purchase there. According to Google, ‘DoubleClick’ cookies do not contain any personal information. Due to the marketing tools used, your browser automatically establishes a direct connection with the Google servers, so that data transmission, e.g. to the USA, cannot be ruled out. We have no influence on the scope and further use of the data collected by Google through the use of this tool and therefore inform you according to our level of knowledge:
By integrating ‘DoubleClick’, Google receives the information that you have called up the corresponding part of our website or clicked on an advert from us. If you are registered with a Google service, Google can assign the visit to your account. Even if you are not registered with Google or have not logged in, it is possible that the provider will find out your IP address and save it. If you wish to object to participation in this tracking process, you can also deactivate cookies for ‘conversion’ tracking by setting your browser to block cookies from the domain ‘googleadservices.com’ (see: www.google.de/settings/ads), whereby this setting is deleted when you delete your cookies.
Further information about the data protection provisions of ‘DoubleClick’ can be found at policies.google.com/privacy.
The use of this service is based on your consent via our cookie banner (consent tool) in accordance with Art. 6 para. 1 lit. a GDPR and § 25 para. 1 TDDDG. You can revoke your consent at any time with effect for the future by accessing the cookie settings in our cookie banner (consent tool) and changing your selection there. This does not affect the lawfulness of the processing carried out on the basis of the consent until revocation.
We have concluded a data protection contract (order processing contract) within the meaning of Art. 28 GDPR with the provider. We would like to point out that the EU Commission adopted an adequacy decision for the USA on 10 July 2023 (Art. 45 GDPR). Google LLC is certified under the new EU-US Privacy Framework. Since Google servers are distributed worldwide and a transfer to other third countries (e.g. Singapore) cannot be completely ruled out, we have also concluded the EU standard contractual clauses with the provider.
10.7 Use of Meta Ads Pixel
If you have given us your consent via our cookie banner, we use Meta Ads Pixel on our website, a service provided by Meta Platforms, Inc, 1601 Willow Road Menlo Park, California 94025, USA. In the EU, this service is in turn operated by Meta Platforms Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland, hereinafter referred to as ‘Facebook’. This is a service that can be used to create adverts for Facebook. Meta Ads Pixel is a script used to measure the success of adverts.
The data is usually transmitted to a Meta server in the USA. We would like to point out that the EU Commission adopted an adequacy decision for the USA on 10 July 2023 (Art. 45 GDPR). Meta Platforms, Incl. is certified under the new EU-US Privacy Framework.
The use of this service is based on your consent via our cookie banner (consent tool) in accordance with Art. 6 para. 1 lit. a GDPR and § 25 para. 1 TDDDG. You can revoke your consent at any time with effect for the future by accessing the cookie settings in our cookie banner (consent tool) and changing your selection there. This does not affect the lawfulness of the processing carried out on the basis of the consent until revocation.
10.8 YouTube videos
We have implemented videos on our website that are stored by the service provider ‘YouTube’ (a service of the provider Google Ireland Limited, Google Building Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland (‘Google’)) and integrated on our website. We use the ‘extended data protection’ option provided by ‘Google’, so that your consent to our marketing cookies is required to play the videos, as ‘YouTube’ stores cookies (statistics/tracking cookies) on your end device. The legal basis is Art. 6 para. 1 lit. a GDPR and § 25 para. 1 TDDDG.
If you have consented to the corresponding marketing cookies and you access a page that has an embedded YouTube video, a connection to the ‘Google’ servers in the USA is established and the content is displayed on the website by notifying the browser of your end device.
According to ‘Google’, in ‘extended data protection mode’ your data - in particular which of our websites you have visited and device-specific information including the IP address - will only be transmitted to the YouTube server in the USA if you watch the video. By clicking on the video, you consent to this transmission. If you are logged in to ‘Google’ at the same time, this information will be assigned to your YouTube member account. You can prevent this by logging out of your Google account before visiting our website. In some cases, information is transmitted to the parent company Google Inc. based in the USA, to other Google companies and to external Google partners, some of which may be located outside the European Union.
We would like to point out that the EU Commission adopted an adequacy decision for the USA on 10 July 2023 (Art. 45 GDPR). Google LLC is certified under the new EU-US Privacy Framework. Since ‘Google’ servers are distributed worldwide and a transfer to other third countries (e.g. Singapore) cannot be completely ruled out, ‘Google’ uses the standard contractual clauses approved by the European Commission and relies on the adequacy decisions issued by the European Commission with regard to certain countries.
Further information on data protection in connection with YouTube and other ‘Google’ services can be found at policies.google.com/privacy.
10.9 Google Maps
On some pages of our website, we use the ‘Google Maps’ API, a map service of the provider Google Ireland Limited, Google Building Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland (‘Google’), to display an interactive map. The legal basis is Art. 6 para. 1 lit. f GDPR (interest in the optimisation and economic operation of our online offer). By using Google Maps, information about your use of this website (including your IP address) may be transmitted to a Google server in the USA and stored there.
We would like to point out that the EU Commission adopted an adequacy decision for the USA on 10 July 2023 (Art. 45 GDPR). Google LLC is certified under the new EU-US Privacy Framework.
‘Google’ may transfer the information obtained through ‘Google Maps’ to third parties if this is required by law or if third parties process this data on behalf of Google. It cannot be ruled out that personal data and personality profiles of users of the website may be processed by Google for other purposes over which we have and can have no influence. This and the fact that data is transferred to the USA is problematic for data protection reasons.
Information on data protection and terms of use for Google Maps can be found at www.google.com/intl/de_DE/help/terms_maps/
10.10. Google Tag Manager
We use the ‘Google Tag Manager (GTM)’ on our website. The provider is Google Ireland Limited, Google Building Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland (‘Google’). With the help of this tool, we can integrate codes and services on our website. The ‘Google Tag Manager’ itself does not create any user profiles, does not carry out any independent analyses/evaluations and does not store any cookies, but is only used to manage and display the tools integrated via the GTM. However, the tool records your IP address, which can also be transferred to servers in the USA.
We have concluded a data protection contract (order processing contract) with the provider within the meaning of Art. 28 GDPR. We would like to point out that the EU Commission adopted an adequacy decision for the USA on 10 July 2023 (Art. 45 GDPR). Google LLC is certified under the new EU-US Privacy Framework. Since Google servers are distributed worldwide and a transfer to other third countries (e.g. Singapore) cannot be completely ruled out, we have also concluded the EU standard contractual clauses with the provider.
The use of this service is based on your consent via our cookie banner (consent tool) in accordance with Art. 6 para. 1 lit. a GDPR and § 25 para. 1 TDDDG. You can revoke your consent at any time with effect for the future by accessing the cookie settings in our cookie banner (consent tool) and changing your selection there. This does not affect the lawfulness of the processing carried out on the basis of the consent until revocation.
Further information on the provider's data protection can be found at policies.google.com/privacy
10.11. ‘camping.info’ rating widget
We have implemented the rating widget of the provider Camping.info GmbH, Bötzowstr. 15, 10407 Berlin, on our website. With the help of the widget you can, among other things, submit a review of your stay at Südsee-Camp. When you use the rating widget, data is collected from you. This is done on the basis of our legitimate interests (i.e. interest in the optimisation and economic operation of our online offer within the meaning of Art. 6 para. 1 lit. f. GDPR. GDPR). You can find out how Camping.info GmbH uses and stores your data at: www.camping.info/Datenschutz
10.12. Integration widget of our digital guest directory ‘Mr Digigast’
We make parts of our digital guest directory available on our website by integrating the associated widget of the provider. You can find further information on this under 7. digital guest directory.
10.13. Integration of third-party services and content
Third-party content, such as RSS feeds or graphics from other websites, may be integrated into our website. This is done on the basis of our legitimate interest (interest in the analysis, optimisation and economic operation of our online offer within the meaning of Art. 6 para. 1 lit. f. GDPR. GDPR). This always presupposes that the providers of this content (hereinafter referred to as ‘third-party providers’) recognise the IP address of the user. Without the IP address, they would not be able to send the content to the browser of the respective user. The IP address is therefore required to display this content. We endeavour to only use content whose respective providers only use the IP address to deliver the content. However, we have no influence on whether the third-party providers store the IP address, e.g. for statistical purposes. Insofar as we are aware of this, we will inform users accordingly.
11. data security
Your personal data is encrypted using TLS during the online booking process, when using our contact forms and when registering for the newsletter. We use technical and organisational measures to secure our website and other systems against loss, destruction, access, modification or dissemination of your data by unauthorised persons
12. erasure and restriction of personal data
The deletion and restriction (blocking) of your personal data takes place after the purpose limitation has ceased to apply, provided that it is no longer required for contract fulfilment or contract initiation, taking into account retention periods based on laws and/or tax regulations.
13. rights of data subjects within the meaning of the GDPR
According to the General Data Protection Regulation (GDPR), you have so-called ‘data subject rights’. These are essentially vis-à-vis us:
- Right to information at the latest at the time of collection in accordance with Art. 13 GDPR, which we fulfil through this privacy policy.
- Right to information in accordance with Art. 15 GDPR
- Right to rectification of your data in accordance with Art. 16 GDPR
- Right to erasure in accordance with Art. 17 GDPR
- Right to restriction of processing in accordance with Art. 18 GDPR
- Under the legal requirements, you have the right to object to the processing of personal data concerning you (Art. 21 GDPR) for reasons arising from your particular situation.
- Furthermore, in accordance with Art. 7 para. 3 GDPR, you have the right to revoke your consent to us at any time. As a result, we may no longer continue the data processing that was based on this consent in the future. The legality of the processing carried out on the basis of the consent until the revocation is not affected by the revocation.
- Where applicable: Right to data portability in accordance with Art. 20 GDPR
We will support you in asserting your rights in accordance with the GDPR and other legal provisions.
For enquiries regarding the exercise of your rights, please contact the above-mentioned office of our company. Please understand that, also in the interest of the rights of other persons, we can only provide personal information if you can identify yourself appropriately.
In accordance with Art. 77 GDPR, you also have the right to lodge a complaint with a supervisory authority of your choice. The data protection supervisory authority responsible for our company is: Landesbeauftragte für den Datenschutz Niedersachsen, Prinzenstraße 5, 30159 Hannover, Tel. +49 (0)511-1204500, Email: poststelle@lfd.niedersachsen.de
14. web hosting
Web hosting is provided by a web hosting provider in Germany commissioned by us. The server location is Germany. The legal basis is Art. 6 para. 1 lit. f GDPR (provision of our online offer). We have concluded an order processing contract with the provider in accordance with Art. 28 GDPR.
14.1 Use of Amazon CloudFront
We use the service of ‘Amazon CloudFront’, a globally distributed content delivery network (CDN, content delivery network). The provider is Amazon Web Services EMEA SARL, 38 avenue John F. Kennedy, L-1855, Luxembourg. The information transfer between the browser of your end device and our website is technically routed via the CDN. We use the service to deliver images and files on our website. The information transfer between your browser and our website is technically routed via the Content Delivery Network. This enables us to increase the global accessibility and performance of our website.
We have concluded a data protection contract (order processing contract) with the provider within the meaning of Art. 28 GDPR. We would like to point out that the EU Commission adopted an adequacy decision for the USA on 10 July 2023 (Art. 45 GDPR). Amazon Web Services is certified according to the new EU-US Privacy Framework. Since AWS servers are distributed worldwide and a transfer to other third countries (e.g. Singapore) cannot be completely ruled out, we have also concluded the EU standard contractual clauses with the provider.
The legal basis is Art. 6 para. 1 lit. f GDPR (legitimate interest in providing our website as error-free and secure as possible). Data may also be transmitted to Amazon servers in the USA.
Further data protection information of the provider can be found at aws.amazon.com/de/privacy/.
15. links to websites of other providers
If we provide links to websites of other companies/organisations, the data protection notices and declarations there apply. We have no influence on whether these providers comply with the data protection regulations.
16. amendment and updating of the privacy policy
Updates to our privacy policy may result from changes to the data processing carried out by us, or from changes to the law, court judgements, changes to our company's contact information, etc. We therefore ask you to check our privacy policy regularly. We therefore ask you to inform yourself regularly about the content of our privacy policy.
Status of the privacy policy: 14.02.2024 (from 24.08.2023)
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